Support

For PlatePuls app support, or questions about a consulting engagement.

Frequently asked

How do I log a meal in PlatePuls?

Tap "Log a meal" on the home screen, then choose photo capture or manual entry. PlatePuls will estimate nutrients from a photo, and you can adjust any item before saving.

How do I delete my account and data?

Email us at the address below with the subject "Delete my account." We'll confirm your identity and remove your account and stored data as described in our privacy policy.

Something in the app isn't working

Tell us your device, app version, and what happened using the form below or by email — that's usually enough for us to reproduce the issue.

How do I link a doctor to my account?

From Settings, choose "Link a care provider" and share the invite code your provider gives you. They'll then see your logs and reports through the doctor portal until you unlink them.

I'm a pilot tester — where do I report bugs or feedback?

Use the form below, or email us directly. Since PlatePuls is in closed pilot, screenshots and steps to reproduce are especially helpful — we're actively fixing things during this phase.

Contact us

Email: support@somloksolutions.com